Return Policy

At LYTHERON, we are committed to delivering quality products and a seamless customer experience. If your purchase does not meet expectations, our return process is designed to be simple, transparent, and fair.

Policy Overview

This Return Policy applies to purchases made through lytheron.pro. Please review the terms below to understand your eligibility and how to initiate a return.

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Eligibility

Items must be unused, undamaged, and in original packaging with proof of purchase.

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Time Limits

Return requests must be submitted within 30 days of delivery confirmation.

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Requirements

Include order number, reason for return, and clear photos if applicable.

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Refund Method

Approved refunds are processed to the original payment method within 7–10 business days.

How to Request a Return

  1. Contact our Customer Service team via email.
  2. Provide your full name, order number, and detailed reason for return.
  3. Attach supporting photos if the item is defective or damaged.
  4. Wait for return authorization and shipping instructions.

Exceptions & Non-Returnable Items

  • Personalized or custom-made products.
  • Items marked as final sale.
  • Products returned beyond the 30-day window.
  • Items showing signs of use or alteration.

Customer Service

For all return inquiries, please contact us:

Email: [email protected]
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (UTC)

Request a Return